Senior Program Assistant, Living Labs at PATH

Job Description

• Make a difference through rapid and creative innovation to increase health worker motivation.
• PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.
• PATH is currently recruiting for a Senior Program Assistant to provide administrative support to a fast-paced and iterative human-centered design initiative to foster user involvement across the innovation lifecycle in support of multiple PATH projects and programs.

Responsibilities:

• Provide meeting planning and logistics activities which may include scheduling internal and external meetings, workshops, and other events as necessary, and drafting activity notes and coordinating review, distribution, and filing.
• Coordinate collection of relevant user demographic information in line with approved protocols and maintain a database of users engaged across all project activities.
• Support ongoing and periodic engagement of the user advisory group (UAG) members through established UAG WhatsApp groups, Google forms, online surveys and any other platform/ tool that may be in place for UAG engagement.
• Support Living Labs training compliance, serving as point person for tracking human-subjects trainings through PATHwise and Salesforce.
• Contribute to Living Labs tools and support for knowledge management to help them navigate and comply with PATH policies and team procedures (updating documents as needed on Box, SharePoint, Smartsheet, etc.).
• Seek and identify opportunities for process improvement; help develop Gand implement solutions in consultation with wider Living Labs team.
• Provide general administrative support to maintain coordinated and organized team logistics. This may include working closely with the Living Labs program team and the project administrator to initiate the coordinate procurement of both services and supplies.
• In consultation with relevant staff, plan and coordinate the production and distribution of weekly activity reports and other communications materials as requested.
• Ensure local and international travel management for assigned programs teams (visa process, flight & hotel booking, cash advance, expense report and follow up.) 
• Participate in staff meetings, produce minutes for activity meetings and workshops and assist in following up on recommendations or actions.
• Plan and coordinate full range of logistics for workshops, meetings & field work exercises; develop detailed budgets for activities using established formats; manage cash disbursements to meeting, workshop and field work exercise participants as needed; prepare financial reports of workshop, meetings and field work exercises.
• Facilitate processing of transactions, liaising with the Finance Officer for processing and generating of payments, purchase orders, following PATH Kenya established processes and procedures.

Required Experience

• Bachelor’s degree, plus a minimum of three years of directly related administrative and program support experience, or an equivalent combination of education and experience. Masters degree will be an added advantage.
• Advanced Microsoft Office skills, especially Outlook, Word, Excel, and PowerPoint.
• Basic research skills
• Excellent interpersonal and communication skills.
• Ability to work with multiple teams across diverse background
• Strong organizational skills.
• Adaptable to changing priorities.
• Effective time management.
• Experience working under deadlines.
• Proven ability to work in a team environment with minimal supervision.
• Fluency in English, including excellent written and oral communication skills.