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Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
The Position:
Technology Relationship Management involves strategies to build client support for all business and its offerings, and increase brand loyalty
The Senior Relationship Manager Ancillary Divisions will focus on the enablement of the supporting functions of the bank, more specifically Group Shared Services, Finance, Human Resources, Customer Experience, Audit, Risk, Marketing and Communications and Legal in pursuit of their strategic objectives through the efficient use of technology.
Together with a team of Change Evaluation Analysts, the role holder will translate business objectives across divisions consistently into enabling technology initiatives that are subsequently prioritized through the Senior Manager, Demand Management and delivered through the change organization of the Technology Department, consisting of Development, Architecture & Governance and Transition Management.
The success of the role holder will be measured against the timely prioritization and delivery of the key enabling change initiatives for each of the divisions.
Key Responsibilities:
The Person:
For the above position, the successful applicant should have the following:
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