Senior Relationship Manager - Projects at HFC Limited

Reporting To: Head of Mortgage Busines

Overall Job Purpose

The Senior Relationship Manager will be responsible for building business opportunities from existing customers and prospecting for new customers [real estate developers] to ensure supply of property to HF’s Volume battle and to prospective customers while ensuring growth and quality management of both Assets & Liabilities in project finance.

Principle Accountabilities

• Proactively identify business opportunities by interviewing and negotiating with prospective customers to understand their unique needs and offer them suitable financing solutions.
• Negotiate with clients and prepare appraisal papers to support proposals for deal origination and ensure customer due diligence.
• Draft offer letter and ensure execution of the letter by the client and terms and conditions are met.
• Build and maintain a deal distribution channel for customers and ensure geographical spread of the project financing portfolio.
• Maintain relationships and manage expectations to ensure Customer Satisfaction and loyalty
• In Liaison with Project Administration monitor project disbursement and performance to enhance customer experience while mitigating risks for the organisation.
• Provide information on property trends and investment opportunities
• Prepare and submit r elevant reports for accurate decision making by various stakeholder

Minimum Qualifications, Knowledge and Experience

• Degree from a reputable University in Civil Engineering, Construction Management, Land/Building Economics, Economics, Finance, Banking or Business Administration.
• Professional qualification and or a Higher diploma in a business related field will be an added advantage
• Professional qualification (AKIB) will be an added advantage
• At least 7 years’ experience in the banking environment of which 2 should be in Relationship Management.
• Experience in the real estate industry preferably  in a banking institution will be an added advantage

Key Competencies and Skills

• Strong analytical skills (emphasis on financial analysis and projections)
• Good Credit appraisal skills
• Ability to collect data in trends and investment opportunities in real estate
• Computer Literacy: Excellent ability to use personal computer and MS Office
• Applications with emphasise on excel.
• Knowledge of principles, methods and techniques for selling
• Good planning and organizational skills
• Good Persuasion and Negotiation skills
• Demonstrated excellent Business Presentation skills
• Demonstrated excellent Interpersonal and communication skills.