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  • Posted: Jun 7, 2023
    Deadline: Jun 12, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company


    Senior Relationship Officer SME

    Job Description

    • Reporting to the Business Growth & Development Manager, the role-holder will develop business opportunities in Small & Medium Enterprises (SME) segment by marketing for cheap & stable deposits as well as coordinating the preparation of credit applications from the Branch and other leads for lending and cross-selling of other Bank’s products and services. 
    • The role-holder will work closely with the Branch Team to maintain a high degree of Customer focus and grow the SME portfolio of the Bank


    Credit appraisal & approval 

    • New business acquisition in the SME segment.
    • Appraise credit applications to ensure they meet policy standards.
    • Ensure customers receive prompt feedback on the fate of their applications.
    • Make appropriate recommendations and present the same to the Branch Credit Committee.

    Marketing of the Bank products 

    • Attracting new business and expanding current business
    • Customer care.
    • Assisting in the cross-selling of all the Bank products and services including Bancassurance.

    Monitoring and Control of the Business Banking portfolio 

    • Ensuring compliance with Bank’s credit policy and Government regulations
    • Regularly monitor all non-performing accounts
    • Maintain and evaluate quality of Loans to ensure compliance with lending guidelines.
    • Ensure all lending covenants are incorporated in the respective facility letters.
    • Managing loans in arrears.
    • Preparation of special SME sector reports on credit disbursements, loan arrears and productivity.
    • Forwarding all non-performing facilities to collections with appropriate recommendations and documented recovery efforts from the Branch.

    Staff functions 

    • Adopting a proactive and energetic work style to enhance customer/ interdepartmental /branch delight.
    • Offer advice to the SME Officers on matters and issues relating to Credit appraisals.
    • Upholding the required professional and technical knowledge by attending and contributing to the appropriate Training programmes

    AML KYC & CFT Responsibilities

    • Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
    • Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility

    Method of Application

    Interested and qualified? Go to Old Mutual Kenya on to apply

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