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M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.
As the Senior Training Manager, you will be responsible for leading all aspects of sale force training at M-KOPA to ensure we continue to develop and support highly effective, productive, and motivated sales agents.
Reporting to the Director of Commercial Operations, this is a group role that will work across all M-KOPA markets with the in-country sales and trainer teams.
You will be responsible for maintenance and enhancement to current methodologies and systems for onboarding new sales recruits, upskilling existing sales agents, and ensuring ongoing productivity. The position will oversee the full end-to-end activities involved in training design, training sign-off, training coordination, and train-the-trainer deployment. You will refine M-KOPA’s training regimes, coordinate training in the field and monitor the impact on sales performance.
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