Senior Team Leader - Uasin Gishu at BURN

About the role
BURN is seeking a team leader to oversee agents in a designated zone, ensuring quality sales and adherence to company policies. The role involves stock management, reporting on key activities, and training agents and customers on business procedures.

Additionally, the team leader will gather market insights, manage sales targets, and work closely with logistics to ensure the timely delivery of products.

Duties and Responsibilities

• Responsible for agents in the assigned zone to drive quality sales as per the set forecast
• Communicate to agents and customers on company policies and procedures
• Stock management: stocks with agents specifically to minimize loss
• Reporting on key activities in the field: sales, financial reconciliation, data entry by agents, stock levels, verification and creditability of data
• Training agents and customers on the relevant business procedures
• Sales target management and agent recruitment
• Work closely with warehouse officers and logistics providers to ensure timely delivery of products to the sales agents
• Regional performance reporting including team performance to target
• Gather critical market information on the improved cookstove sector, BURN’s distribution partners, competitor activity, and other key areas of the market.
• Market visits and travel as required by the business
• Other assigned tasks as per the business requirements.

Skills and Experience

• Bachelor's degree
• Minimum of 3 years of experience in sales.
• Strong organizational and multitasking abilities.
• Communication skills in both written and spoken English and Swahili
• Based within or willing to relocate to the assigned zone.
• Strong mindset for continuous improvement and meeting or exceeding expectations.
• Passion for social enterprise, development of people, and environmental benefits.