Senior Technical Officer - Communications & Knowledge Management at LVCT Health

REFERENCE NUMBER: CKM/LVCT/07/2021
REPORTING TO: Chief of Party
LOCATION: Coast Region

Job Purpose

The overall goal of this position is to provide strategic leadership, fore and oversight for USAID Stawisha Pwani’s communications, public relations and knowledge management. The STO CKM will undertake the planning, development and implementation of communication strategy; and develop or support development of technical and institutional communications documents. The STO CKM will support internal and external communications across USAID Stawisha Pwani and perform tasks that will ensure the effective smooth running and growth of USAID Stawisha Pwani’s documentation, communication and dissemination.

Responsibilities

1. Coordinate USAID Stawisha Pwani’s external and internal communications.
2. Develop and regularly update the USAID Stawisha Pwani Communications Strategy and plan.
3. Develop a work plan for implementation of the communication strategy.
4. Develop a plan for production of technical communication and other institutional documents
5. Ensure adherence to the Program Branding and Marking Plan and USAID guidance
6. Serve as the contact person for USAID on Communications. Maintain regular contact with USAID and participate in USAID meetings
7. Submit regular (weekly) updates to USAID on communications activities from the program and ensure timely communication of events to USAID
8. Act as USAID Stawisha Pwani’s media liaison person. Liaise with USAID on all media events in line with USAID policies and procedures
9. Support awareness creation and profiling of USAID Stawisha Pwani’s programmes, advocacy and campaigns through identification and utilization of appropriate media opportunities
10. Write, edit and oversee production and dissemination of USAID Stawisha Pwani’s quarterly and annual publications to a wide range of stakeholders
11. Ensure timely communication and dissemination of communication outputs to relevant target audiences
12. Translate USAID Stawisha Pwani’s information and products into formats and language appropriate for various target audiences including writing research for lay audiences.
13. Oversee editing, lay out and formatting of newsletters, policy briefs and other communication products to sufficient high quality editorial standards
14. Maintain an updated database of stakeholders for purposes of disseminating communication products
15. Support in preparation of media briefs, press releases, info packs and in organizing media and dissemination events liaising closely with USAID as necessary
16. Coordinate, facilitate and promote webinars and other USAID Stawisha Pwani events
17. Contribute content from the program to regularly update the LVCT Health website and social media platforms
18. Ensure appropriate consent is obtained for photographs and other communications products across all USAID Stawisha Pwani activities
19. Ensure photographs, videos, voice recordings and other communications products are stored securely and can be made accessible throughout the program period and beyond
20. Regularly scan the horizon for communications threats to LVCT Health and USAID Stawisha Pwani and work with the leadership to address them quickly and effectively.
21. Ensure sufficient communications support to LVCT Health events and overall programme work.
22. Ensure proper use and maintenance of communications resources and equipment
23. Mentorship to CKM Assistants/Interns

Requirements

1. Advanced degree (or Bachelor’s degree and equivalent experience) in communications, organizational development or learning, knowledge management, international development, or related field.
2. Minimum 6 years’ experience in strategic and technical communications especially in global health and/or international development.
3. Experience managing knowledge sharing events including monthly seminars/webinars, workshops, conferences, and peer learning sessions.
4. Experience interacting with USG (especially USAID), including at least three years of experience working with a USG-funded organization.
5. Proven experience developing and implementing KM and strategic communication plans and conceptualizing and developing technical products and communications materials.
6. Excellent writing, editing, and analytical skills.
7. Proven experience developing website concepts and architecture, including some understanding of IT and its utilization for knowledge management and distribution.
8. Fundamental understanding of information content and associated issues.
9. Proven ability to develop effective working relationships with stakeholders at all levels.
10. Superior facilitation and interpersonal skills and demonstrated success in promoting multi-organizational collaboration.
11. Familiarity with key concepts regarding design and delivery of USAID’s Collaborating, Learning, and Adapting (CLA) approach.