Location: Call Centre, Kenya
Reporting to: Aftersales Manager, Kenya
The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call center teams, digital channels, technicians an customers, with a view to reducing repair TAT's and enhancing customer experience.
Read full Job Description HERE
Candidates who meet the requirement should submit their CV and cover letter to : firstname.lastname@example.org before 1st February, 2021.
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