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d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through f...
Location: Call Centre, Kenya
Reporting to: Aftersales Manager, Kenya
Position Description
The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call center teams, digital channels, technicians an customers, with a view to reducing repair TAT's and enhancing customer experience.
Read full Job Description HERE
Candidates who meet the requirement should submit their CV and cover letter to : recruitment@dlight.com before 1st February, 2021.
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