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    • Service Tracking Executive at d.light

    Posted: Jan 28, 2021
    Expires: Feb 1, 2021
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    d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through f...

    View All Jobs at d.light


     

    Service Tracking Executive

    Location: Call Centre, Kenya
    Reporting to: Aftersales Manager, Kenya

    Position Description

    The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call center teams, digital channels, technicians an customers, with a view to reducing repair TAT's and enhancing customer experience.

    Read full Job Description HERE

    Check how your CV matches this job

    Method of Application

    Candidates who meet the requirement should submit their CV and cover letter to : recruitment@dlight.com before 1st February,  2021.

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