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  • Posted: Jan 28, 2021
    Deadline: Feb 1, 2021
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    d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through f...
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    Service Tracking Executive

    Location: Call Centre, Kenya
    Reporting to: Aftersales Manager, Kenya

    Position Description

    The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call center teams, digital channels, technicians an customers, with a view to reducing repair TAT's and enhancing customer experience.

    Read full Job Description HERE

    go to method of application »

    Service Center Technician

    Job Location: Regional Service Centers, Kenya
    Direct Reporting to: Regional Service Engineer
    Dotted Reporting to: Aftersales Manager Kenya

    Position Description

    The Job holder will be expected to provide product service and customer support at d.light's service centers and/or during field service visits and manage all repair, maintenance and test task assigned by the regional service manager or that come to the service center.

    Read full Job Description HERE

    Method of Application

    Candidates who meet the requirement should submit their CV and cover letter to : recruitment@dlight.com before 1st February,  2021.

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