Deputy Managing Director/Executive Director at Antal International

Job Purpose:

• Business growth of the Bank in line with the strategy of the Bank and the Group.
• Digital transformation of business and processes to enhance customer satisfaction, new product development and operational efficiencies
• Business growth sustainability in line with stakeholder expectations on key parameters such as return on capital, market share, asset quality, staff productivity.
• Marketing and corporate communication of brand and products

Job Dimensions:

• Targets as set out in the balanced score card for the Banks tri-annual development plan (TDP)

Financial

1. To attain desired ROE of the Bank
2. To grow the loan book to be at 1.5x GDP growth rate and above
3. To grow customer deposits at 1.25 x the loans growth rate.
4. To reduce cost of funding on customer deposits
5. To grow non-interest income especially on trade finance products
6. To ensure high quality credit portfolio within acceptable risk parameters
7. To grow the SME business sector in line with the Bank’s TDP

Customer

• To grow the Bank’s clientele base in line with business plans
• To optimize account usage through products and systems
• To increase the equipment rate of clients to be within the Group requirement of 3 products per client
• To ensure excellent customer experience journey

Processes

• To attain digital transformation of the Bank on services and processes
• To attain strong audit ratings
• To attain strong ratings by other regulators

Projects

• To contribute to project scoping, design and testing to ensure market success of new products and services
• To contribute to the successful completion of business-driven projects
• To manage stakeholders (clients and business development staff) in the user acceptance tests and roll out of project

People

• To manage staff turnover within acceptable norms and manage succession at all key positions
• To ensure well trained and mentored staff
• To identify talent and assist in the recruitment of productive business development staff
• To improve staff productivity on customer management and revenue generation
• To ensure efficient and effective stakeholder management

Key Responsibilities

• Business development growth and portfolio quality management
• Digital transformation and innovation of the Bank
• Corporate branding and awareness
• Product development, promotion and placement in the market
• Management of the bank channels and assessment of profitability of the channel

Key Relationships

Direct Reports to this Position

• Chief Digital Officer
• Head of Sales Coordination
• Head of Portfolio Quality Management
• Head of Marketing and Products
• Head of Enterprise (Corporate) Nairobi
• Head of Enterprise (Corporate) Mombasa
• Head of Business Banking
• Head of Institutional banking
• Head of Asset Finance

Desired Knowledge, Qualifications and Experience for the role

• Bachelor degree in relevant field preferably with a Master’s degree
• Professional qualification in any one of the following fields: Finance, Accounting, ICT, HR, Marketing, legal.
• At least 10 years in a senior management role in Banking Sector
• Experience in business development in retail and SME banking, Corporate banking, transactional Banking, trade finance, and institutional banking
• Experience in capital adequacy management, business case reviews, business budget formulation and management.
• Knowledge on distressed assets management and remedial management
• Marketing and product development experience
• Experience in use of digital platforms for financial service provision and development
• Stake holder management experience, including Board presentations, strategy communication to staff and clients, regulatory management