Shipping and Customs Operations Officer – KTNA 7 at Kenya Trade Network Agency (KenTrade)

Reports to: Manager, TradeNet and Value Add Services

Purpose for the Job

To oversee submission and approvals of all Manifest, Baplie, Delivery orders, Arrival reports and other documents related to ports and shipping submitted through Kenya TradeNet System. It also involves overseeing submission and approvals of all Customs related Single window processes including declarations and bonds through Kenya TradeNet System. 

Duties & Responsibilities

1. Ensure Manifest, Baplie, Delivery orders, Arrival reports and other documents related to ports and shipping submitted through Kenya TradeNet System are processed timely in line agreed standards and meets customer expectations;
2. Liaise with Kenya Ports Authority (KPA), Ships agents and other stakeholders to ensure that shipping documents are processed as per agreed business processes and timelines;
3. Ensure Sea manifest, Marine cargo insurance covers and bonds applied through Kenya TradeNet System are processed timely in line agreed standards and meets customer expectations;
4. Liaise with Kenya Revenue Authority (KRA) to ensure that IDFS, declarations and are processed in ICMS are received in TradeNet system and response back as per agreed business processes and timelines;
5. Work with stakeholders to ensure that shipping documents processed through Kenya TradeNet System comply to existing regulations and practices;
6. Continuously monitor the performance of the System to ensure that users of the system process their documents in line with the service level agreements;
7. Regularly provide reports and statistics on performance of cargo clearance process by PGAs;
8. Liaise with Business Analysts to improve/streamline processes pertaining to  submission/approval of shipping & Customs in the country
9. Liaise with System Analysts to ensure that Kenya TradeNet System is continuously enhanced in line with the changing business environment to meet the customer needs in shipping industry;
10. Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

Minimum Academic, Professional Qualifications

1. Bachelor’s’ Degree in a Commerce, Business Administration/ICT or related field from a recognized institution;
2. Certificate in Computer Application;
3. Meets provision of chapter six of the Constitution;
4. Experience in shipping and customs shall be an added advantage.