Shop Manager – Kisumu at BBOXX

Reports to: Retail Supervisor

Location:  Shop (100% of the time)

Job Purpose:  To maintain and manage the Shop, issue stock and keep accurate records.

Responsibilities:

• General running of the shop
• Act as a helpful and informative first point of contact for customers at the shop
• Manage stock, petty cash arrange deliveries from Distribution Centre and transfers to Customers

Description of tasks:

• Open and close shop each working day
• Manage shop petty cash
• Manage shop stock and issue out to Shop Technicians in a timely manner
• Attend to clients who seek assistance at the shop (Customer Service)
• Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs)
• Update and submit Daily Shop Reports
• Shop process and Asset management.

Skills and Qualifications Desired

• Minimum of a Degree in business related field
• Experience in any management or administration position
• Strong analytical, communication, decision making and interpersonal skills.
• Attention to detail and accuracy
• Dynamic and positive attitude, excellent organization, coordination and planning skills