Shop Team Leader - Mwingi and Likoni Shops at HCS Affiliates Group

Job Purpose

• To market and sell Company products and services to all customers in a professional manner.
• The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

• Generate Sales – as per Targets – for Airtime, Acquistions & Devices
• Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
• Manage daily cash float and account for daily sales
• Support and implement the customer experience improvement strategies for increased sales
• Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

• Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

• At least 1 year experience in sales

Technical competencies

• Marketing skills
• Product Knowledge
• Upselling and Cross selling
• Solution Oriented
• Customer relationship management.

Core competencies

• Customer focus
• Networking and building partnerships
• Influencing and negotiating
• Analytical thinking

Leadership competencies

• Strategic orientation
• Business Acumen
• Results orientation
• Developing self/others