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  • Posted: Jun 2, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.
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    Site & Settlement CCCM Officer


    Site/Camp Level direct implementation

    • Establish and maintain effective coordination mechanisms and tools, including information management and site/camp monitoring with stakeholders, including government counterparts, ensuring timely and effective provision of services.
    • Conduct or support local authorities in conducting regular site level coordination meetings if working with a Site/Camp Management Implementing Partner ensure that partner(s) conduct Site/Camp level coordination meetings in line with the Principles of Partnership, making sure that participation is inclusive, consultative and results-oriented.
    • Establish strong working relationships with all site level internal and external stakeholders, including the displaced population and host communities, in order to facilitate effective collaboration and communication.
    • Conduct continuing site level monitoring of services and ensure that gaps are filled through site level coordination of response and service delivery.
    • Promote the creation of and continuously update of site level Emergency Response Plans as needed. 
    • Share regular and ad-hoc reports with concerned parties on a timely manner.
    • Ensure the setup and continuation of site level participatory governance.
    • Coordinate with UNHCR information management focal point to develop and update products such as site/camp profiles, site/camp directories, volunteer units mapping, infrastructure mapping, etc.
    • Coordinate closely with UNHCR Program Unit to follow up on PPAs and to provide inputs for reporting against indicators. 
    • Represent UNHCR in meetings with sectoral and external partners, authorities and other relevant interlocutors when needed.
    • Liaise and negotiate with local authority counterparts, partners and populations of concern.
    • Indirect sectoral coordination and liaison across camps/sites or displacement areas
    • Technical CCCM leadership:
    • Ensure that humanitarian responses build on local capacities, context specific strengths and national response capabilities;
    • Promote the capacity building of relevant authorities in site management.
    • Support the strengthening of CCCM mechanisms established by Government, Camp/Site Management Implementing Partners or UNHCR Camp/Site Managers, while making particular emphasis on meaningful inclusion of the site community groups (women, youth, elderly and persons with specific needs) in decision-making processes; including through governance structures and sectorial focal points identification.
    • Establish and/or maintain cohesion and uniformity in the setting up of communication channels, feedback mechanisms.
    • In close consultation with partners, develop concrete initiatives and specific strategies to improve inter and intra-camp coordination, as well as reduce identified risks.
    • Assess inter-camp level needs and identify problems/gaps and propose/prioritize timely practical actions to respond to particular problems. 
    • Adapt relevant policies, guidelines and technical standards to the context of the crisis;
    • Ensure that stakeholders are aware of relevant policy guidelines and technical standards and that responses are in line with them and those of the relevant government, human rights and legal obligations.
    • Ensure to the extent possible that sector partners use common standards and tools for information collection and data management, including in needs assessments and monitoring.
    • Ensure appropriate coordination with national/local authorities, including liaising with relevant government counterparts and ideally, working with them to support or complement existing coordination mechanisms.  
    • Put adequate monitoring mechanisms in place to review impact and progress against implementation plans;
    • Ensure adequate reporting and effective information sharing amongst all partners; including but not limited to site managers, other sector leads and national authorities, disaggregating data by sex and age;
    • In coordination with Government counter-parts, ensure the establishment and strengthening of an effective and transparent coordination system at site/camp-levels, including coordination of service provision and other defined site/camp activities.
    • Support the National/Local Authorities with the ongoing process of clarifying roles and responsibilities among site/camp stakeholders.
    • Represent the CCCM sector in meetings with sectoral and external partners, authorities and other relevant interlocutors.
    • Negotiate with local authority counterparts, partners and populations of concern.
    • Advocate for the mobilization of resources.
    • Identify core advocacy concerns for the sector and contribute key messages to the broader multi-sectoral advocacy initiatives.
    • Identify core advocacy concerns at the national level and advocate with authorities to ensure that aid workers working in camps/sites are able to conduct their work independently and in an environment that allows for confidentiality of sensitive information.

    Technical CCCM Support:

    • Identify and build relationships with key technical advisers and programme staff, respecting their respective mandates and programme priorities. 
    • Identify and build relationships with other key partners, including relevant national and local authorities, academic and other governmental institutions.
    • Identify and build cooperative relationships with relevant sectors particularly Health, WASH, Protection and Shelter.
    • Support the development of CCCM strategies in a consultative process with implementing partners, local and national government, and technical sectors; ensure that the CCCM response is driven by this strategy. 
    • Foster the integration of these strategies into national/regional/local level humanitarian action planning. 
    • Contribute to contingency planning and promote the development and/or update of emergency preparedness measures. 
    • Ensure that appropriate transitional measures are in place for handing over to recovery and development actors. 
    • Promote that the CCCM response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice. 
    • Coordinate the integration of cross-cutting issues in the work of the CCCM sector including age, gender, environment, diversity.
    • Support a consistent interpretation and application of international law and related UNHCR and IASC legal standards and policies for the adequate provision of CCCM.
    • Organize training activities for stakeholders, including UNHCR staff, local partners and relevant authorities. If need be, ensure that the logistical requirements of the capacity development initiatives are in place in terms of organising venues, developing the lists of participants and that the other relevant logistical and administrative requirements are met.
    • Perform other related duties as required.

    Minimum Qualifications

    Education & Professional Work Experience
    Years of Experience / Degree Level

    • For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

    Method of Application

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