Skills Development Officer at LIPTON Teas and Infusions

PURPOSE OF THE ROLE

To effectively plan and deliver company specific training programmes, that focus on employability skills training to help individuals gain relevant skills to prepare them for management/ future roles. 

KEY ACCOUNTABILITIES

• Identify training and development needs within the business through job analysis, appraisal schemes and regular consultation with business managers and human resources department.
• Design, expand and manage training and development programmes based on the needs of the organization and the individual employees.
• Facilitate creation and/or delivery of a range of trainings using face-to-face, digital and blended learning options. 
• Work with third parties and the business to produce training materials for in-house courses.
• Plan and assess the 'return on investment' of any training or development programme, considering the costs of planned programmes and keeping within budgets.
• Monitor and review the progress of trainees through appraisals, questionnaires, and discussions with managers, and provide trainees with timely and constructive feedback.
• Devise Individual learning plans.
• Evaluate training and development programmes and prepare reports for management in areas such as usage, engagement and performance.
• Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment and industry developments.
• Promote a work culture of continuing professional development. 
• Keep up to date with developments in training to help the business stay up to date
• Manage the training budget and monitor monthly expenditure reports

QUALIFICATIONS AND EXPERIENCE REQUIRED 

• General degree in HR, Social Sciences or equivalent experience  
• Experience in HR specifically in Training and Development (Skilled and Non-Skilled Employees) 
• 3 – 4 years’ experience in the relevant working environment
• Interpersonal/Teamwork skills 
• Strong customer-focused background

Travel

• As per job/site requirements, local travel likely.