Solutions Team Admin Intern at Afratech

• A hospitality, security and access solutions company is looking for a talented Solutions Team Admin Intern to join their team in Mombasa with the possibility of permanent placement. He/she will be working alongside other talented members in a fast paced and exciting environment. If you are up for the challenge and excited to be part of a winning team, our Company is a great place to polish and grow your career.

Key Responsibilities: 

• Quotation Generation: Assist in preparing accurate and competitive quotations following established procedures.
• Solution Design: Develop tailored solutions that demonstrate a deep understanding of the customer’s technical requirements.
• Collaboration: Work closely with clients and cross-functional teams to design, implement, and deploy customized solutions that meet customer needs.
• Pre-Sales & Project Support: Act as a technical resource during pre-sales and project implementation, offering expert guidance and recommendations.
• Documentation: Help create and maintain comprehensive technical documentation and reports for both internal teams and clients.
• Process Improvement: Assist in identifying opportunities to enhance our processes, tools, and methodologies for better service delivery.

Skills:

• Technical Skills: Proficiency in Microsoft Office and other automation tools. Any experience with cloud platforms or IT solutions is a plus.
• Problem-Solving Ability: Strong analytical skills with the ability to approach challenges with a logical and solution-oriented mindset.
• Communication Skills: Excellent verbal and written communication skills to effectively collaborate with clients, colleagues, and teams.
• Team Player: A collaborative and adaptable mindset, capable of working well with both internal teams and external stakeholders.

Requirement:

• Bachelors’ degree in Business Information Technology or a related field from a recognized University.
• 1-2 years of experience in a similar position.
• Proficiency in MS Office Suite and CRM software will be an added advantage.
• Ability to work under minimal supervision.
• Technical experience or ability to quickly understand product components.
• Reside in Mombasa as the company is based in Mombasa.