SOP Clerk at Kenya Builders & Concrete Co. Ltd

Key Duties/ Responsibilities

• Order Processing & Data Entry
• Documentation & System Management
• Coordination & Communication
• Compliance & Internal Controls
• HubSpot CRM Integration

Key Outputs/Deliverables

• Accurate and timely entry of quotations and sales orders in iScala
• Generation of correct picking lists, invoices, and delivery documentation
• Up-to-date and accurate customer and product information in the system
• Clear communication with sales, warehouse, and finance teams
• Proper document control and audit trail of all processed orders
• HubSpot CRM and iScala order linkage maintained and updated

Academic and professional Qualifications and experience required

• Diploma or Certificate in Business Administration, Procurement, or related field
• Basic accounting or ERP systems training is an advantage.

Experience Required

• Minimum 1–2 years’ experience in sales administration, data entry, or order processing
• Familiarity with ERP systems (e.g., iScala) and CRM platforms (e.g., HubSpot) is an added advantage
• Experience in a manufacturing, distribution, or logistics environment preferred.

Key Skills and Competences

• Strong attention to detail and accuracy
• Excellent data entry and typing skills
• Ability to work under pressure and meet deadlines
• Good communication and interpersonal skills
• Team player with a proactive attitude
• Organized with good time management
• Familiarity with Microsoft Office, especially Excel and Outlook