Spa Therapist at Accor

Job Description

We are seeking a skilled and compassionate Spa Therapist (Ayurvedic Specialist)  to join our team in Nairobi, Kenya. As a Spa Therapist, you will play a crucial role in providing exceptional wellness experiences to our valued guests, helping them relax, rejuvenate, and achieve their health and beauty goals.

• Perform a wide range of spa treatments, including massages, facials, body wraps, and other therapeutic services
• Conduct thorough consultations with clients to assess their needs and customize treatment plans
• Provide expert advice on skincare, relaxation techniques, and overall wellness
• Maintain a clean, hygienic, and safe spa environment
• Manage appointment schedules and use spa booking systems efficiently
• Collaborate with team members to ensure seamless guest experiences
• Stay updated on the latest trends and techniques in the spa industry
• Promote and recommend spa products and services to clients
• Ensure compliance with all spa policies, procedures, and safety regulations
• Participate in ongoing training and professional development opportunities

Qualifications

• Proven experience as a Spa Therapist in a luxury spa, hotel, or resort setting
• Certification in spa therapy, massage therapy, or a related field
• Expertise in a variety of massage techniques, facial treatments, and body therapies
• Strong knowledge of skincare products, their applications, and benefits
• Excellent interpersonal and communication skills with a friendly, empathetic demeanor
• High level of professionalism and meticulous attention to detail
• Ability to create a warm, welcoming, and relaxing environment for guests
• Proficiency in spa booking systems (experience with Book4Time is a plus)
• Understanding of and adherence to hygiene and safety protocols in a spa environment
• Physical stamina to perform treatments throughout the day
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Commitment to ongoing learning and staying current with industry trends
• Strong time management and organizational skills
• Ability to work effectively both independently and as part of a team