SPA Therapist at Frank Management Consult Ltd

Roles & Responsibilities

• Maintain the Spa room in line with the standard operation procedures
• Promote the Spa to guest by explaining various offers and giving suitable recomendations
• Schedule guest appointments while paying key attention to needs, allergies, medical history and other relevant requirements
• Maintain relevant Spa documentation and client files
• Provide personalized Spa service in line with guest needs
• Ensuring the Spa room is adequatly stocked with Spa supplies
• Together with the Camp manager, actively involved in resolving any arising guest complaints regarding the Spa services 
• Ensure all incidences or accidents are handled inlie with the compay's health & safety regulations
• Prepare reports pertaining the Spa services

Minimum Requirements

• Certified and trained, holding relevant diplomas and certificates in spa and wellness therapies.
• 3+ of relevant experience in high-end luxury spa and wellness services.