Specialist: ERP Engineering at Cellulant Corporation

JOB DESCRIPTION:  

• The ERP Engineer is responsible to ensure timely and accurate transaction revenue reporting and optimize various business processes using NetSuite ERP.
• Key Relationships: Data Warehouse Engineering, Data Analysis, Data Science, Sales, Marketing, Finance, and HR teams.

CORE RESPONSIBILITIES:

• Perform day-to-day operation, maintenance, Project, change request, and support tasks for all NetSuite applications and ecosystems.
• Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs.
• Support requests for new/update/termination of users/roles, partners and associated accounts/roles, workflow design, maintenance, and troubleshooting.
• Support NetSuite integration project efforts and be the liaison with NetSuite Support.
• Support end-user requests for new saved searches, reports, KPIs, and dashboards.
• Monitor end-user usage, daily system scripts, and track performance.
• Provide internal, ongoing system/technical support to users, including training and maintaining proper system access for all roles.
• Develop, test, and deploy customizations utilizing partners and consultants.
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform.
• Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations and participate in ongoing system training and lead internal training and regular information-sharing activities.
• Responsible for the change management and release process of NetSuite.
• Responsible for NetSuite data management which includes governance and control, security, and integrity.
• Other tasks/responsibilities as requested by the manager.

QUALIFICATIONS & EXPERIENCE:

Must have experience:

• 2 to 4 yrs of Solid NetSuite Admin experience with an advanced understanding of the NetSuite platform (SuiteAnalytics, NetSuite configuration, SuiteFlow, SuiteBuilder).
• Ability to reprioritize tasks and manage time to deliver results on requests.
• Strong interpersonal skills to collaborate with business stakeholders.
• NetSuite administration, support, and management experience in global operations
• Working knowledge of CSV imports, user provisioning, defining roles, report analytics, and scheduling scripts
• Bachelor's Degree in Computer Science, IT, BBIT, or related Quantitative field.

Experience that will count in your favor: 

• Prior Netsuite admin and development experience.
• Deep knowledge of Netsuite workflows, Suite Apps, and Scripting.
• Experience working with Oracle/RDBMS Data Warehouse environments.

Nice to have experience:

• Java script, Java, PL SQL
• Data Analysis and visualization

SKILLS:

• Oracle SQL Scripting
• Advanced Ms-Excel/Google Sheets Expertise
• Netsuite Scripting and Apps Setup

Personal attributes: 

• Effectively communicates with non-technical users.
• Attention to detail.