Specialist – IOT Service Development and Activation Engineer at Safaricom Kenya

Reporting to the Senior Manager - ICT and IOT Design and Implementation, the role holder will support the Enterprise IOT propositions, Enterprise Customer Implementations, and continuous improvements. The Holder will be responsible for the delivery of the promise of the customer business outcomes.

Key Responsibilities

• Implement various solutions components in line with designed solution
• Ensuring that deployed solution meet and exceed set quality benchmarks
• Work closely with the Solution Architect team to develop LLD solution templates.
• Work closely with EBU product teams, Enterprise Tribe and Technology Security to evaluate the viability of vendor products for IOT
• Participate in definition of IOT requirements and acceptance criteria for new Enterprise customer solution
• Responsible for the Quality of the delivered solutions
• Participate in project management and communication at all stages of deployment
• Responsible for identifying, establishing, and managing Proof of Concept (POC), Proof of Value and/or Benchmark engagements, in the customer environment
• Participate in the solution design validation process
• Responsible for the “as-built” documentation of deployed solutions
• Responsible for the handover deployed solution to the support team to ensure seamless support
• Continuously work with other teams to streamline internal process to improve service delivery
• Provide support to the EBU Automation Program by assisting in the development/reviewing of User Requirement Specifications
• Provide inputs in the innovation of the new products and customization of existing products to fit customer business requirement.
• Participate in innovation to improve delivered products and services and to explore new technologies and their applications in the enterprise space
• Liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the team and all stakeholders
• Develop reusable customer solution design implementation templates in the form of standard customer deliverables.
• Lead solution design reviews and network requirements for the Low Level Design.
• Continuous research and training to improve speed, effectiveness and quality of deployment
• Feedback and improvement of designed solutions

Qualifications

• Degree in Electrical Engineering/Computer Science/Information Technology/Telecommunications
• Certified IOT Solution, Design, Integration Expert is mandatory
• Expert Knowledge of cellular 3GPP / LPWAN/ radio technology, with an understanding of communication protocols (MQTT, COAP, LWM2M, etc) aspects for IoT applications
• Expert Knowledge of data communication, network, software application, web-based and service-based architectures (REST/SOAP), cloud and IT technologies
• Prior Experience/Knowledge of IoT Business Arena, technology trends and competitive landscape (preferred)
• Certification on IOT security
• Cloud Certifications like AWS, Azure