Sports Manager at Impala Club Kenya

Impala Club is seeking a highly skilled & experienced Sports Manager to oversee and optimize all aspects of Sports activities at Impala Club. He/She is a pivotal role at Impala Club, designed to drive growth, improve service quality, enhance member experience, and maximize the potential of all sports and wellness facilities. The role blends leadership, creativity, and operational discipline, creating a vibrant and engaging club culture for members and the wider community.

The ideal candidate will be a Kenyan citizen who has the following Key Qualifications

Professional Qualifications and Experience

• Bachelor’s degree in Sports Management, Business, Kinesiology, or related field
• At least 5 years of experience in gym, fitness, or sports facility management
• Demonstrated ability to manage diverse teams and multiple sports operations
• Strong leadership, planning, and revenue growth experience
• Certifications in personal training or group fitness are an added advantage.

Knowledge in Technical Areas(experience);
Key Duties and deliverables

• Attend Management and sports Sub- Committee meetings as required by the Club and present the Sports Monthly report.

Event Development & Revenue Growth

• Plan and host indoor/outdoor fitness and wellness events, boot camps, fitness   excursions, and wellness talks.
• Develop a year-round events calendar that blends fitness, wellness, and social fun to attract members and guests.

Trainer Leadership & Service Excellence

• Recruit, train, mentor, and supervise fitness trainers and support staff to maintain exceptional service standards.
• Encourage ongoing staff development and upskilling.

Wellness Program Expansion

• Expand wellness services beyond massage to include spa therapies, personalized wellness plans, nutrition sessions, and recovery therapies.
• Introduce a modern wellness menu and promote it internally and externally.

Equipment Maintenance & Facility Readiness

• Implement a scheduled preventive maintenance plan for all gym and sports equipment.
• Liaise with vendors and technical teams for prompt service and replacement.

Member Engagement & Retention

• Establish a system for communicating with both current and former members to retain and revive interest.
• Create individualized fitness plans and loyalty programs.

Member Records & Personalization

• Maintain comprehensive health and fitness profiles for all users.
• Track individual goals, program participation, and personal training progress.

Internal Promotions & Outreach

• Promote the gym and wellness programs to non-gym users within the club through demo days, referral campaigns, and incentives.

Community Engagement & Marketing

• Conduct outreach to local residents, schools, and corporate organizations to market club facilities and services.
• Form partnerships and sell packages for corporate wellness, sports days, and community fitness programs.

Program Innovation

• Invite external guest trainers and introduce new formats to maintain excitement and member interest

Financial Accountability

• Monitor and grow revenue from gym memberships, fitness programs, wellness services, and events.
• Implement strict revenue control systems to seal leaks and ensure accountability.

Multi-Sport Member Engagement & Facility Hire

• Collaborate with heads of soccer, hockey, tennis, rugby, swimming, squash, and athletics to create tournaments, leagues, and fun days.
• Organize age-specific competitions and offer prizes and recognition to increase participation and cross-engagement between sports.
• Encourage inter-club and inter-school matches, expanding the reach of the club as a community sporting hub.
• Design and market facility rental packages to schools, corporate teams, and sports teams looking for training grounds or tournament venues.
• Coordinate calendar scheduling and manage rental agreements with external clients to ensure availability and proper usage.
• The Sports Manager will report to the General Manager.

Key Competencies

• Attention todetail, critical thinking and Creative.
• Public Relations Skills coupled with team work skills
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Possess good communication and strong leadership skills
• computer literacy.
• Strong workethic, exercise of due diligence and confidentiality.
• Ability to work underpressure and meet deadlines.
• A self-motivated Team Player, witha knack forproblem solving
• Good communication skills 
• Knowledge of working with MS Office a must
• Good interpersonal skills, excellent communications and analytical skills.
• Coordination skills.
• Relevant Gym and Fitness skills 

DISCLAIMER CLAUSE: The job description is not the exhaustive list of the skills, efforts, duties, and responsibilities associated with the position. The Job holder will be given Key Performance Indicates (KPIs) to measure their performance