Store Controller at Kenya Wine Agencies Limited (KWAL)

Introduction

Custodian of the inventory in materials Stores and the winery. Responsible for the effective stock management and offers an effective and efficient customer service delivery to all stakeholders in the supply chain as well as well as ensuring that all requisite regulatory compliances are adhered to.

Specification

• Area 1: Stock Management Operations
  • Ensure optimal stock availability based on the prevailing demand and S&OP forecast.
  • Prepare daily work plans and ensure smooth execution and completion of tasks assignments to meet the business needs.
  • Supervises and carry out confirmation on receiving and dispatching of stock as per laid down procedures.
  • Coordinate and accurately maintain and update Bin Cards / system posting for all the stock movements in the assigned store at all times.
  • Plan and oversee the loading and offloading of stocks in an efficient and effective manner.
  • Ensure proper stock rotation is practiced in the warehouse at all times to eliminate expiries and damages in line with the stock policy/procedure.
  • Conduct regular weekly and monthly stock take of all stocks in the warehouse and account for any observed variances promptly as per laid down stock procedures.
  • Coordinate effectively handling of customer product returns from customers service as per product return guidelines and customer complaint policy/procedure.
  • Ensure the inter-warehouses stock transfers are keyed in the system in an accurate and timely manner.
  • Prepare daily stock movement (reconciliations) and weekly out of stock, aging report, write-off tracking.
  • Take charge of forklift operations including LPG gas usage and overall maintenance cost.
  • Ensure all the customers’ orders are fully processed, dispatched and delivered as per approved orders.
  • Record and maintain a tracker showing goods damages/breakages are investigated, root causes determined and a review of corrective and preventive action is undertaken and closed within the month of occurrence.
  • Ensure storage space optimization in materials stores
  • Coordinate handling of empties/returnable glass/crates and accurate reporting as per laid down procedures
• Area 2: Compliance
  • Keep proper custody of all stocks and records in compliance with the QMS procedure
  • Plan and oversee the arrangement and cleaning of the assigned warehouse as per Health, Safety and Environment requirements.
  • Coordinate annual renewal of requisite licenses including Inspection and Insurance certificates for the Forklifts.
• Area 3: Team Management
  • Appropriately offer support and coach the Store Clerks and support staff (outsourced) skills in material handling to effectively and consistently address customer needs.
  • Support the HR to engage and retain talented individuals and create an environment where they can realize their full potential and contribute to the attainment of departmental and organizational goals.
• Area 4: Planning
  • Participate in Weekly production planning for insights on stock availability as well as alignment on materials issuance.
  • Give feedback to internal stakeholders on non-fulfilled call offs for timely intervention and mitigations.

Requirements

• A Bachelors’ degree in a business-related field.
• At least three (3) years’ experience in stock management with at least one (I) year being in a supervisory position in a similar organization.
• Practical experience in use of MS packages and ERP systems.
• Demonstrate sound judgment and problem solving skills
• Excellent communication skills both written and oral.
• Innovation and creativity.
• Demonstrated leadership abilities.
• Strong attention to detail and the ability to determine the root cause of a problem.
• Ability to set priorities and work independently within set guidelines.
• Must have the ability to plan, motivate and control staff and activities in line with their duties.
• A team player, analytical thinker, of high integrity and self-discipline.
• High level of integrity.