Supervisor- Employee Communication at Kenya Revenue Authority (KRA)

Responsible for:

The effective delivery of internal information and corporate communication to all staff and provide ongoing support to the Internal Communication team

Duties/Tasks

• Successfully communicate various initiatives (programs, projects, policies) driven by different internal work streams through developing impactful internal communication campaigns

• Maintain an annual calendar of campaigns, annual celebratory dates and develop communication plans around the significant events
• Ensure KRA staff are constantly informed of various initiatives internally by developing strategic messages
• Assist in developing the Internal Communication strategy that is referenced in the PR & Communication Strategy and the Marketing and Communication Strategy
• Support the formulation of internal responses to PR crises
• Enhancing feedback as a key internal communication component
• Propose and execute strategies to manage internal flow of information
• Compliance and review of the Email Communication Policy and Screen Saver Management Policy
• Continuous research on best practice communication channels
• Storyboard or translate ideas to the creative team/designers and supervise design outputs to ensure they meet user needs
• Ensure internal communications messages are consistent across all mediums and for different work streams/departments
• Ensure internal communication messages are consistent with external communication messages
• Support and deliver internal communication / employee engagement events as required
• Contribute to team effort by accomplishing related results as needed
• Any other duty other duty as assigned to you by your Supervisor from time to time

Minimum Qualifications

• Bachelor’s degree in Communication; Corporate Communication; Media/Journalism or any other related field
• Post-graduate studies are desirable
• Professional membership

Key Skills:

1. Writing: excellent writing, editing and proofreading skills
2. Networking: Ability to network with various staff from various work streams, regions and carders
3. Research: Know where to source relevant information
4. Creativity: You need the creative ability to devise communication strategies

Minimum years of experience

3 years relevant experience

Competencies required for this role:

• Strong communication skills
• Creativity and attention to detail
• Excellent written and oral communication skills
• Ability to undertake research using a variety of sources
• Ability to multitask and prioritize work schedules
• Ability to tailor communication style to specific audience needs
• Ability to manage a range of channels successfully
• Able to work across departments and organisations in a collaborative manner
• Excellent interpersonal skills and the ability to build relationships across teams at all levels.
• Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation