Supervisor - Solutions Developer at Kenya Revenue Authority (KRA)

Job Summary 

The job holder is responsible for;

• Application development, systems/network administration or systems design and architecture
• Development of new systems to automate business processes and maintenance of existing
• Development or enhancements of new solutions as per new business requirements and continuous improvement initiatives in line with procedures and standards.
• Participating in technical initiatives and engagements that require understanding and use of both English and Chinese languages.

Key Responsibilities  

• Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome
• Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests
• Performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
• Developing and executing automation scripts/maintenance jobs
• Conducting peer reviews and maintaining coding standards
• Resolving incidents as level two and level three support
• Resolving problems as level two and level three support
• Estimating user and technical stories to help inform and prioritize backlog
• Designing modules according to user stories, UX/UI designs, and technical stories
• Developing solutions according to module designs and deploy using delivery pipeline
• Developing and execute unit and integration tests; support testing against user and technical story acceptance tests
• Reviewing design and architecture to guarantee service availability, performance and resilience
• Preparing documentation (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.) to ensure that they meet set quality standards
• Ensuring that the approved coding standards are consistently applied in every solution developed.
• Participating in system demonstration and ensuring issues arising in demos are addressed.
• Diagnosing complex application issues and providing guidance and support to subordinates.
• Addressing issues that arise during deployment of newly developed solutions in the QA test environment.
• Resolving issues arising from QA tests, for solutions that do not pass QA standards and Information System Security policies.
• Ensuring conformity to ISO (9001:2015 and 27001:2013) and data security requirements.

Academic and  Professional Qualifications   

Academic Qualifications

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

OR

• Bachelor’s degree in any other field with a Postgraduate qualification in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering or any other IT related field.
• Must be proficient in written and spoken English and Chinese Languages, with a minimum certification of HSK level 4.

Required Certifications/Trainings

Professional Certification or Training in any one of the following areas is required:

• Systems Development i.e. Java Programming, Python, Web Design and Development, Oracle Developer etc.
• Business Systems Analysis i.e. CBAP Certification / Training
• Systems Modelling and Design Techniques
• Process Modelling and Design Techniques
• Systems and database administration
• Minimum certification of HSK level 4 (Mandatory).

Desired Certifications

Certification or training in any of the following areas will be an added advantage:

• Training in middle level management / Supervisory Skills courses.
• IT Governance i.e. ITIL or COBIT 4/5
• Project Management i.e. PMP or Prince 2
• Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
• Training in operating systems i.e. Windows, Linux or Unix.

Technical Skills Required:     

The Job holder must have:

• All round experience covering end-to-end solution delivery
• Experience working with multiple programming and markup languages, such as Android, IoS, HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, event-driven-, procedural-, functional-, and declarative programming
• Working skills in database management tools
• Proficiency in Java programming language and PL/SQL
• Working knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
• Working knowledge of structured programming and database design concepts
• Working knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
• Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
• Working knowledge of web development tools.
• Working knowledge of Linux/Unix and Windows operating system platforms.
• Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server). Working with NoSQL databases is an added advantage.
• Knowledge of system design and modelling techniques
• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Relevant Work Experience Required

• Working experience in design, development and implementation of enterprise business systems.
• Proven experience in integration of business systems in a similar large organization.
• At least three (3) years’ experience as a Solutions engineer/developer in a busy organization.

Competencies

The Job holder must:

• Be resilient, focused, results oriented and a team player.
• Have strong analytical, diagnostic, decision making, negotiation and problem solving skills.
• Have strong abilities to conduct research-affecting business and propose suitable solutions/products.
• Have ability to pay attention to details and work under minimum supervision and for long hours within constraints.
• Have strong interpersonal, written and oral communication skill and high levels of integrity.
• Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation, creativity and change management.
• Interact seamlessly with technical teams in both written and spoken English and Chinese languages.
• Ability to work under minimum supervision

Closing date: 2 June 2022