System Adminsitrator at People FOCO

Our client is seeking to engage the services of a Systems Administrator. The ideal candidate will assist in maintaining and optimizing our organization's computer systems and networks. This role will provide essential support to ensure the efficient and secure operation of our IT infrastructure. If you are a proactive problem solver with a passion for technology and a desire to learn and grow in a dynamic IT environment, we encourage you to apply.

Duties and Responsibilities

• Assist in the installation, configuration, and maintenance of hardware and software systems.
• Perform routine system updates, patches, and upgrades.
• Configure, maintain, and troubleshoot MikroTik routers, VPNs, VLANs, and firewalls.
•  Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Assist in managing and troubleshooting network devices, including routers, switches, and firewalls.
• Troubleshoot and resolve technical issues with CCTV equipment /document system configurations, maintenance activities, and service logs
• Help maintain network security protocols and access controls
• Collaborate with administrator to optimize network performance and reliability to resolve user issues in a timely manner.
• Provide technical support to end-users by troubleshooting hardware and software problems.
• Assist in setting up and configuring user accounts, email, and access permissions.
• Assist in implementing and managing backup and disaster recovery solutions.
• Perform routine data backups and ensure data integrity.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Prepare reports on system performance and incident resolutions.
• Assist in implementing and enforcing security policies and protocols.
• Monitor system logs for security breaches and unauthorized access.
• Participate in security audits and vulnerability assessments.
• Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.
• Assist in evaluating and recommending IT hardware and software purchases.
• Training or directing users on the correct use of software and hardware within the system
• Performing problem-solving tasks when alerted by a user or monitoring system
• The ability to work and collaborate within a team

Requirements and Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Strong understanding of computer systems, networking, and IT infrastructure.
• Familiarity with Windows operating systems or any other is a plus.
• Proficiency in troubleshooting hardware and software issues.
• Good communication and interpersonal skills.
• Ability to work well in a team and independently.
• Strong problem-solving skills and attention to detail.
• Eagerness to learn and adapt to new technologies.
• Any relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Associate) is a plus.