System Analyst at Musoni

About the job

You will join our Customer Support & Implementation team which is the day to day point of contact for any of our worldwide customers. Your daily tasks range from digging into customer problems and monitoring our infrastructure. You will report any issues in our support tooling, and if necessary act as a liason between customer and members of the development team who can assist in resolving them.                                                                                                                                                                                                              
About you

As a young and rapidly growing company, the ideal candidates for this role are ambitious, motivated and outgoing. We’re looking for fast learners with the ability to think strategically and creatively, especially those who enjoy working in a fast-paced start-up environment. We like people who are flexible and have the ability to enthusiastically respond to new tasks and challenges.                                                                                                                                                                                                                                                                        
Does this sound like you?

• At least 3 years of work experience in System Engineer, Data Analyst or Level 2/3 support roles
• Completed Diploma or BSc in IT studies
• Detail-oriented
• Excellent communication skills in English (verbal and written)
• Team player
• Time management and organisational skills

In addition to the above, some nice to haves include:

• Experience in basic administration of Linux machines
• Experience in using MySQL tooling
• (Analytical) experience in Microsoft Excel