Talent Acquisition Manager at Church World Service

Primary Purpose: 

Talent Acquisition Manager will be responsible for development of recruitment strategies to increase CWS RSC Africa talent pool and pipelines. This role will provide input to ensure CWS Africa has diverse global talent that performs at a high level responding to the changing needs of the organization. Talent Acquisition Manager will implement CWS Africa Recruitment best practices that ensure timely selection of top talent and will recruit talent that will support CWS RSC Africa organizational culture. Talent Acquisition Manager will work closely with management on all diversity issues, ensuring fairness in the recruitment process.

This role supervises the Human Resource Supervisor Talent Acquisition.

Essential Duties

• Support in the development of integrated talent acquisition strategy to ensure the right talent is recruited for CWS Africa.
• Design strategic and scalable recruiting and retention initiatives in alignment with organizational strategic objectives
• Lead in developing recruitment metrics that support the organization’s direction and goals on Diversity, Equity, and Inclusion.
• Establish strong Rapport with the hiring managers in Sub Saharan Africa to understand their strategic staffing needs, Priorities and ensure vacancies are filled on time.
• Act as a regional advisor in hiring processes, sourcing, relocation, job description writing and ensuring adherence to the global requirements.
• Provide leadership, training and coaching of recruitment personnel, including learning and reflection post-recruitment, to ensure positive candidate experience.
• Drive continuous improvement initiatives in recruitment and hiring within Sub Sahara Africa 
• Develop recruitment-focused indicators and dashboard to measure efficiency and effectiveness
• Collaborate on design and implementation of employer branding initiatives.
• Provide leadership in ensuring adherence to recruitment policies, Standard Operating Procedures (SOPs), processes, practices, and programs to support and foster building and retaining a high performing organization.
• Manage a diverse recruitment team across Sub Saharan Africa.
• Ensure policy and procedures, such as, screening, and interviewing standards are rigorous and transparent in the evaluation of candidates are utilized consistently across all recruitment portfolios.
• Facilitate and manage organization sourcing networks and partnering arrangements to broaden the organizations response capability and reduce 
• Manage the recruitment and selection process of organizational leaders, as required.

Qualifications: 

Experience: 

• Eight (8) years’ work experience is required
• Two (2) years of direct supervisory experience
• Proven experience managing working in an HR management capacity with large multi-cultural teams. 
• Knowledge of Kenya Labor laws and customs preferred.  
• Experience with overseas processing or US refugee resettlement preferred

Skills: 

• Experience managing recruitment of diverse talent requirement 
• A successful track record of rapid hiring and recruiting in a fast phased organization 
• Demonstrated ability to work in a self-directed, results -oriented environment at fast pace,
• Possess a solid understanding and a strong experience sourcing with online networking tools and ability to identify and access new professional networks in an international market required.
• Exhibit excellent organizational skills, responding to internal clients and candidates in a timely and professional manner
• Proven ability to create diverse pipelines of talent sourcing for difficult to fill roles.
• Exceptional interpersonal communication skills.  
• Strong organizational and time management skills.   
• Computer literacy, with a strong emphasis on Microsoft Excel and Outlook  

Abilities: 

• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records.  
• Analyze and solve complex problems and make sound decisions.   
• Work with minimal supervision
• Maintain a high-performance standard with attention to detail.  
• Work independently and contribute to overall operations of RSC Africa.  
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
• Strong English communication skills, both written and oral.
• Ability to work in a multi-cultural environment required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.

Education & Certifications: 

• Bachelor’s Degree in Human Resource Management or related area with postgraduate qualification/certification in Human Resource Management, or four (4) year’s additional work experience in lieu of a bachelor’s degree. 
• Master’s degree is preferred