Talent, Learning & Development Manager at Java House

Primary Purpose and Scope the Job

• The role is responsible for developing and implementing Talent Management strategies within the organization that enhance the identification, development and retention of high performing employees through corporate-wide professional and technical development,  learning strategies,  planning and  execution of the strategy.

Duties and Responsibilities:

• Create overall talent strategy and roadmap to deliver on a robust learning and development agenda that is aligned with business strategy and needs.
• Design and manage multiple programs, processes and systems that enhance organizational effectiveness including talent reviews, succession planning, mentoring, coaching and internal mobility.
• Maintain a robust orientation module to include job specific, organization culture and personal development training.
• Collaborating with Managers to identify areas of development throughout the organization including trending business needs. Translate these into learning opportunities.
• Play a key role in embedding the employer branding strategies leading to employer of choice recognition.
• Identifying career aspirations and discussing and agreeing upon these with employees and their managers throughout the performance cycle.
• Create, plan and implement the Java academy training programs with the goal of external training programs being set up in the near future.
• Measure effectiveness of the Academy’s programs and track metrics such as participant satisfaction, performance improvement and talent initiatives.
• Identifying on-the-job development opportunities and maximizing these opportunities for development.
• Maintain a “JAVA Stars” program, where top performers are identified and groomed for future leadership programs.
• In conjunction with the Head of Corporate Affairs build upon the succession planning program and establish a training plan for the program.
• Maintain a robust coaching program and culture.
• Spearhead the collection of data through Culture Surveys and implementation of action plans.
• Lead the development of curricula for Leadership Development program(s) that are aligned with Company Vision and Values.
• Develop and drive organizational culture alignment initiatives.
• Assess and transform performance management processes and systems that drive high performance and engagement throughout the organization.
• Develop Employee Engagement Program and work with senior leadership to establish, facilitate, and communicate the Java Culture.
• Keep abreast of Learning & Development (L&D) global trends, developments and best practices to ensure alignment and implementation of best practices.
• Developing effective strategies for identifying skills gaps within the workforce.
• Building relationships with 3rd party training provider.
• Acting as the go to within the business for anyone with questions or queries regarding training and development plans.
• Maintain Talent management budget.

Job specifications:

Qualifications

• Bachelor’s Degree in Education, HR Management or Business-Related Field
• Professional Certification in Training Delivery/Human Resources Management
• Should be a valid member of IHRM

Experience

• 3 - 5 years in a training role in Human Resources Development in a medium to large organization.  Preferably in the hospitality industry
• At least 2 years of Demonstrated ability and experience in managing large learning curriculum, including learning contracts, class schedules, enrollment, and vendor management
• Strong knowledge and experience in developing and designing of succession planning and talent review processes.
• Demonstrated project management skills bringing projects to completion on time and within budget
• Ability to develop process for linking competencies to talent management process ensuring successful outcomes
• SPECIAL CONDITIONS OF EMPLOYMENT
• IHRM Membership Certification
• Training of Trainers Certification
• Minimum Travel

Core COMPETENCIES

• Excellent interpersonal skills
• Highly organized
• Good communication skills
• Good facilitation skills
• High level of attention to detail
• Computer Literacy
• Excellent presentation and communication skills
• Business awareness
• Strong analytical and problem-solving skills