Talent Pool Manager (Remote Consultant) at Devex

Job Description

The Devex Talent Solutions team is the leading provider of recruiting services to the global development community. Through our unique suite of services, we help organizations like UNICEF, UNHCR, the World Food Programme, the World Bank, Asian Development Bank, along with leading international NGOs and development consulting firms quickly and efficiently identify and attract top talent for their positions around the world.

As our recruiting services become more popular than ever, we seek a Talent Pool Manager who can co-lead the management and implementation of an ongoing end-to-end large-scale talent pool recruitment project for an international client organization. This is a remote one-year consulting position, with a possibility of extension based on regular performance evaluations. The consultant is expected to work 5 days per week (Monday-Friday) with hours that align with Europe (8am-5pm CET) and Philippines (3pm-12midnight PST).

Why this position is great for you:

You’ll get to learn about the most important issues in the world, from eradicating malaria and polio, fighting climate change, to ending hunger and poverty, as well as what kinds of skills and professionals are needed to tackle these challenges;
You’ll get to work with people from literally every corner of the globe;
You will get an insider’s look into how the recruitment and hiring process works at hundreds of global development NGOs, consulting firms, and funding agencies;
Feel good knowing you are helping talented professionals find their dream jobs and employers find the perfect candidates to realize their missions;
We’re a young, dynamic company that’s growing fast and that has an open, collaborative culture;

What you’ll do here:

The main responsibilities of the Talent Pool Manager include but are not limited to:

Project Management / Recruitment Process Management

1. Co-manage and coordinate the implementation of an ongoing large-scale end-to-end talent pool recruitment project alongside a team of Devex contractors and freelance consultants.
2. Use various project management tools and applications to regularly track progress, ensure tasks are completed according to the timeline, and provide updates to colleagues and the client accordingly.
3. Coordinate with other project co-leads, team members and freelancers to address issues that arise during implementation and ensure deadlines are met.
4. Oversee quality control processes to ensure high-quality deliverables at all stages of the project (sourcing, screening, technical assessment, panel interviews, background checks)
5. Lead scoping calls with senior level hiring managers to discuss vacancy announcements and their ideal candidate
6. Develop sourcing strategies: research organizations and institutions for outreach, identify target profiles and online networks to source top candidates
7. Draft scoring guidelines and screening scorecards according to client-approved criteria.
8. Continuously refine project methodology and internal processes in response to needs and developments in the implementation
9. Coordinate administration of technical assessments, language tests and panel interviews
10. Oversee the generation of timely and accurate reporting and documents
11. Monitor and track project expenses and consultant invoices
12. Monitor project team performance and capacity, will be involved in ongoing recruitment and onboarding of project freelancers to ensure pool of consultants can be available

Project Implementation

1. When the need arises, may be required to step in and be involved in direct implementation tasks for various project stages
2. Sourcing stage - identifying and approaching candidates, posting vacancy announcements on networks and job boards
3. Screening stage - evaluating a candidate's qualifications and experience against profile-specific criteria outlined in a scorecard
4. Background checks - coordinate and conduct academic verifications, professional reference check calls, and/or anti-terrorism checks
5. Sending email communications en masse to candidates and answering inquiries
6. Generating and uploading documents

Client Relationship Management:

1. Act as a primary focal point for the client on the project and/or certain stages - provide regular updates to the client by leading weekly check-in calls
2. Communicate with clients at a senior level to address and resolve issues, answer inquiries,
3. Organize meetings internally and with clients to discuss, examine, and collaborate on processes and improvements

Qualifications

To fit well in this role you must be sharp, organized, able to see a project through from start to finish, and have the research, outreach and customer service skills to engage with multi-cultural talent at all career levels, including executive. And—this really matters—you need the communications skills that attract colleagues to want to work with you.

You also must have

1. A Bachelor’s degree in human resources, global development, communications, international relations, psychology, and other related fields in the social sciences. Master’s degree is desirable.
2. 5-7 years of experience in managing or coordinating end-to-end recruitment projects for international positions and/or talent pools, including but not specific to sourcing, candidate screening, interview coordination and background checks
3. Strong client and team coordination skills - able to provide updates to clients in a timely manner and clearly communicate project priorities with a remote multicultural team whose members are based in different parts of the world
4. Strong problem-solving skills
5. Have strong internet connection (this is a remote work arrangement for now)
6. Proficiency communicating in English, written and spoken
7. Willingness to work Monday-Friday from 8AM-5PM Central European Time / 3PM–12 midnight Philippine Standard Time to align with colleagues and clients based in Europe, Philippines, and the United States.

Bonus

1. Besides the basics, here’s what we’d love to see you have experience in:
2. Strong experience in project management and coordination
3. Experience or knowledge of the international development sector
4. Prior experience using LinkedIn Recruiter and boolean search strings
5. Experience in a customer service role, particularly in an international, cross-cultural setting