Team Leader- Group Life Servicing at Jubilee Insurance

Job Ref. No: JLIL 329

Role Purpose

The role holder will be responsible for building and maintaining strong relationships with corporate clients, brokers, and intermediaries to drive business growth and retention in the group life servicing sector. The role holder will support dayto-day group life servicing operations, ensuring compliance with procedures and guidelines as outlined in operational manuals, while delivering exceptional customer service and maintaining accurate record-keeping.

Academic Background & Relevant Qualifications

• Bachelor’s degree in Insurance, Finance, Business or any other related course
• Diploma in Insurance, LOMA, CII or IIK Qualification will be an added advantage
• Minimum of 3-5 years of experience in group life servicing, insurance operations, or a related role in the life insurance industry.
• Proven experience in client relationship management and policy administration support.
• Familiarity with insurance systems, regulatory compliance, and market research.
• Experience in a team-oriented role, with demonstrated collaboration and stakeholder engagement skills.