THE SWISSPORT PROFILE
Swissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. The company operates around 120 warehouses and moves approx. 4.1 million...
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Conduct shift briefings and allocate staff duties within a shift and communicating to team members the objective for the day, anticipated problems, changes to schedules and any other information as required.
Plan and coordinate all ramp functions within a shift towards ensuring safe and punctual flight operations.
Supervise aircraft loading and unloading activities and submit to the Load Controller/Turn Round Coordinator a signed loading instruction to ensure that loading is in accordance with Standard Operating Procedures and carrier instructions.
Carry out checks to ensure that all equipment to be used during operations are serviceable and have been returned to designated parking areas after operations.
Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety shoes, shaving, uniform cleanliness and jewellery).
Report any equipment defects to the Maintenance department as soon as it has been detected and make appropriate follow up on resolution towards ensuring consistent availability of equipment.
Ensure that all departmental records have been filed accordingly.
Develop and build good relations with team members, superiors, customers and airport authorities.
Ensure compliance of operations according to SOPs, carrier standard level agreements and airport authority regulations.
Ensure that the company’s resources (staff and equipment) are accounted for and utilised efficiently.
Ensure shift reporting has been done accurately to appropriate parties and within set deadlines.
Monitor equipment cleanliness, daily inventory and fueling activity and complete necessary reports and check lists in support of these activities.
Coordinate equipment hire-in a timely and cost-effective manner and ensure that data capture is updated real-time.
Facilitate hire-out of equipment and ensure that relevant forms are submitted to the finance department for invoicing not later than 48hrs after provision.
Ensure that subcontracted services at ramp are provided in accordance with contractual agreements.
Enforce set rules and regulation and ensure that all processes are in accordance with the SOPs.
Ensure that all services provided are captured and logged including all extra services.
Follow all safety guidelines set out by Swissport briefings and ensuring that the customer expectations are met.
Professional qualification and experience
Education: Diploma or Higher
Computer Literacy
Experience: At least 4 years’ experience in aviation
Mandatory: Have operated Ground Support Equipment (GSE) in an Aviation Environment for at least 2 years
Problem solving and decision making.
Excellent communication and interpersonal skills
Good Planner, who pays attention to detail and is a team player.
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