Team Members Mobile Channels at Equity Bank Kenya

Description

Reporting to the Group Head, Digital Channels, the ideal candidate’s key duties and responsibilities will include:

• Translate all existing platform capabilities to all countries
• Design and maintain World class mobile banking experience for individuals and businesses
• Capability for easy self-onboarding process, high availability, excellent customer experience, and award winning Mobile Channels
• Drive profitability of every Mobile banking channel to surpass budget in every country
• Maintain realtime business intelligence on system performance, subscription, revenue, cost and profitability of each channel on each service, by country and aggregated for the group.
• Continuously innovate Mobile banking channels space
• Ensure strict compliance with digital channels payment regulations and guidelines
• Ensure timely cost allocation and revenue assurance down to branches, in each country
• Drive financial performance of Mobile Channels to surpass Revenue target, minimize cost and maximize profit.
• Update the Group Director of Payments, Group Head of Digital Banking and Country Heads/Directors of Payments of situations, issues, opportunities, relationships and performance of Payments
• Work with other digital channel partners, IT, Solution providers to drive innovative solutions and collaborations to drive growth and innovation in all subsidiaries.
• Manage all development projects for the group
• Ensure timely and monthly report of Mobile banking optimization (subscription, deployment, sales, and financial performance)
• Manage Mobile channels P&L profitably for EBKenya and Group subsidiaries.
• Understand Mobile channels regulatory, market dynamics and competitive intelligence to formulate Mobile Channel strategy for the group, to dominate in every country of operations.

Qualifications

• Experience and understanding of Mobile channels developments, security and financials  
• Strong Marketing and Sales skills to drive retail, SME and Corporate adoption
• Excellent Leadership and interpersonal skills to work in matrix organization
• Finance: Experience in managing revenue, cost, profit management and digital reporting
• Sharp business acumen, including ability to assess risk and appropriate levels of return
• Proven execution record
• Good understanding of regulatory compliance and corporate governance.
• Ability to nurture effective relationship with local regulators as well as government bodies and officials.