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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
DESCRIPTION
We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below,
Detailed Description
Reporting to the HOD – IT Infrastructure and Shared Applications, the role holder will oversee all operations and support for the systems within IT Infrastructure and Shared Applications. This will be the single point of contact for al IT Infrastructure and Systems that server Corporate Centre’s and other Centers of Excellence and will include the L2 and L3 support. This will include systems in the following domains, ERP, SCM, ERP, FCM and Databases, as well as key Infrastructure across all our Data Centres – Servers, Storage, Backup and Cloud Services. Ensure incident avoidance and resolution within SLA and guarantee system uptime and availability
Roles and Responsibilities
QUALIFICATION
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