Technical Pre-Sales at Dynasoft Business Solutions

Job Summary

The Overall responsibility for this position will be understanding the needs of new and existing clients from a technical perspective to ensure compliance with customer requirements. The Technical Pre-Sales will also participate in after sale activities to help advance from anticipating customer needs to predicting them with great precision and recommending what the sales force should sell to specific customers. 

Reporting Line

This position reports directly to the Business Development Manager

 Responsibilities

• Responsible for business acquisition activities which include preparation of tender documents and technical proposals.
• Liaise with the implementation / project team, in articulating customer requirements, to ensure competitive and feasible technical proposal responses.
• Responsible for actively driving and managing the before sales process to be able to articulate the company’s technology and product portfolio, positioning to both business and technical users.
• Understand, translate, and map customer’s business requirements to the product offerings and assist the customer to weigh the benefits.
• Primarily engaged in bid process to provide technical assistance and guidance during the bid or selling process by identifying customers’ technical and business requirements, prior to designing a solution.
• Consulting with technical personnel about company’s capabilities, and supporting business development teams on proposal activities.
• Assist in developing / responding to the technical requirements of RFP/RFQ/EOIs.
• Attend meetings with potential Customers to determine technical and business requirements and ensuring that all necessary information is collected prior to producing the solution.
• Provide technical solutions documentation in a professional manner and within agreed timeframes
• Create and confidently deliver technical presentations and pre sales demos.
• Work with support manager and Business developers to obtain feedback on issues with current products and provide input around new products
• Participate in product development and innovation in liaison with the technical and functional teams.
• Work closely with Business Developement team, system developers and Implementation team to ensure compliance with customer’s requirements
• Ensure smooth transition of the agreed customer requirements to the project teams
• Any other duty as may be assigned from time to time, including outside working hours, location, and environment.

 Qualifications

• A Bachelor’s degree in Business Information Technology, Computer Science, or IT related field preferred.
• A business-related professional course is an added advantage.
• Experience: one-year, fresh graduates with the relevant education background are encouraged to apply.
• High level of integrity and the ability to protect the organization’s value by keeping information confidential.
• Strong presentation, communication (written & oral), organisation, and time management skills.
• Able to show and discuss a range of previous customer solution designs.
• Ability to develop effective working relationships internally at a variety of levels and work closely with business development team.
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
• Ability to cope under pressure and prioritize work accordingly.
• A high level of work independence is necessary while being able to be supportive and provide direction based on company initiative.
• Good research skills and quest for learning
• Great team player, decisive, strategic thinker, deadline & result-driven, highly organized with excellent documentation skills.
• Willingness to work outside of normal business hours to meet tight deadlines.
• Critical knowledge areas: follow-through, business strategy and customer retention skills.
• Ability to understand and apply market intelligence to sales strategy.
• Prospecting & persuasive skills;
• Client & territory relationship management ability.