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  • Posted: Jan 18, 2023
    Deadline: Not specified
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    Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.
    Read more about this company

     

    Technical Support Engineer

    Roles & Responsibilities:

    • Provide technical support for wifi systems, digital signage systems, CCTV, IPTV, and nurse call systems
    • Troubleshoot and resolve technical issues
    • Respond to customer inquiries and requests for assistance
    • Monitor and maintain system performance
    • Identify and recommend system improvements
    • Provide training to customers on the use of these systems
    • Document technical issues and resolutions

    Minimum Qualifications

    • Bachelor's degree in Computer Science, Information Technology or related field
    • 3+ years of experience in technical support, specifically in wifi systems, digital signage,systems, CCTV, IPTV, and nurse call systems
    • Excellent written and verbal communication skills
    • Strong problem-solving and analytical skills
    • Experience with troubleshooting and resolving technical issues
    • Strong customer service skills

    Method of Application

    Interested and qualified? Go to Frank Management Consult Ltd on frank-mgt.com to apply

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