Telesales Associate at Shalina Healthcare

Job Purpose

Maintaining customer relationships, tracking sales data and creating sales performance reports.

Responsibilities

• Coordinate with the Warehouse team to ensure that the deliveries are done as per the invoices issued.
• Making Telephone Order bookings.
• Maintaining relationships with clients and looking for new sales leads.
• Creating customer accounts and handling customer queries regarding their account or sales products.
• Initiating Credit bypass request for customers in liaison with the Finance Manager.
• Preparation of Monthly customer incentives.
• Preparation of Local Purchase orders to vendors and Proforma Invoice to consumers
• Reports: Preparing daily sales and quarter to date report
• Platinum and Gold sales Report.
• Company sales representative incentives.

Qualification

• Degree/Diploma in any Business related course.
• Proven work experience of at least 6months as a Telesales or in sales administration.
• Familiar with the market trends, product lines and latest medical issues.
• Knowledge of MS Office.
• Highly motivated and target driven with a proven track record in sales.

Key Skills: 

• Excellent communication, negotiation and sales skills.
• Good organization and Time Management skills.
• Excellent analytical skills.