Telesales Representative at Ital Global

About the Client:

• Our client, a reputable Construction company, is actively seeking a skilled Telesales Representative to contribute to generating sales for the company by closing sales deals over the phone and maintaining good customer relationships.

Duties & Responsibilities:

• Identify and acquire new clients, expanding the sales pipeline through referrals from current clientele.
• Contacting potential clients via phone to generate leads.
• Presenting products/services to customers.
• Understanding customer needs and offering suitable solutions.
• Managing customer inquiries and resolving issues.
• Scheduling appointments or site visits for the sales team.
• Updating customer databases with accurate information.
• Negotiating pricing and closing sales.
• Following up with existing clients for repeat business.
• Collaborating with marketing teams for campaign execution.
• Maintaining knowledge of industry trends and competitor products.

Qualifications & Requirements

• Degree or Diploma in a business-related field. 
• Proficiency in MS Office
• Proven experience as telesales representative or any other sales role
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Outstanding negotiation skills with the ability to resolve issues and address complaint

Competencies & Skills

• Excellent communication and Negotiation skills
• Strong interpersonal and management skills
• Strategic thinking and analytical abilities.
• Uphold the highest standards of integrity.
• Strong problem-solving skills.