Telesales Representative at M-KOPA Solar

Job Purpose

• We are looking for enthusiastic Telesales Representatives to help generate sales. You will close sales over the phone and maintain good customer relationships.
• You will report to the Senior Team Leader Telesales.

Main Responsibilities

• Tele-selling: You will call our existing customers to upgrade them to televisions and other products that we have to offer.
• Conversion Objectives: You will ensure the campaign achieves its conversions and sales goals.
• Quality Objectives: You will ensure the quality of calling follows set quality standards.
• Productivity Objectives: You will adhere to expected talk time benchmarks to maximize productivity.

Incumbent Requirements

• Have a good academic qualification Certificate, diploma, and above
• Have BPO Industry/Call center industry experience
• Be passionate and good at sales
• Have excellent skills in communication
• Be convincing and experienced in persuasion
• Conversant with basic working tools: Outlook and Microsoft Office
• Be result-oriented and self-driven
• Have good ethics and integrity