Trade Development Representative at Pesapal

Job Summary

We are seeking motivated and results-driven Trade Development Representatives to join our Commercial team and lead sales efforts for ‘’Rack” an advanced, cloud-based point-of-sale (POS) solution tailored for the retail industry. In this role, you’ll drive the adoption of Rack by generating leads, building strong client relationships, and promoting it as a key solution for improving retail performance.

Key Responsibilities:

• Conduct market research to identify new business opportunities and customer needs
• Prepare clear, compelling sales proposals outlining product benefits, pricing, and terms.
• Identify opportunities to cross-sell and upsell products by understanding customer preferences.
• Manage and nurture relationships with existing clients while providing timely feedback to internal teams.
• Handle and resolve client inquiries and complaints professionally and efficiently
• Proactively follow up on all assigned and inbound leads, ensuring timely engagement, qualification, and conversion.
• Onboard merchants in full compliance with KYC and internal approval procedures.
• Manage customers plus sales data within the company’s CRM and Submit progress reports that capture the achievements and areas of improvement.

Education/Experience Needed:

• Diploma in Sales and Marketing, Business Administration, or relevant field.
• At least 1 year proven working experience as a Sales Executive in B2B sales.
• Proven sales track record with a Strong understanding of retail industry trends, challenges, and opportunities.
• Proficiency in MS Office and CRM softwares.