Trainer - HFDI at HF Group

Principle Accountabilities

• Identify and assess the training needs of the subsidiary through job analysis, career paths and consultation with managers.
• Observe property sales encounters and determine the training needs for individuals and/or property sales teams.
• Develop individualized and group training programs tailored to the needs of employees in investment, project financing and development.
• Develop training manuals, materials, modules and presentations that target tangible results and are tailored to various roles within.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate the effectiveness of training programs through assessments, feedback and post-training analysis.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training. 
• Ensure training programs align with industry regulations and internal policies.
• Support the induction of new employees by providing structured training programs.
• Maintain records of training sessions, attendance ensuring compliance.
• Keep abreast of training trends, current market trends and the changing demands of property sales environment.

Key Competencies and Skills

Technical Competencies

• Training needs analysis and demand planning.
• Property Sales governance and controls.
• Astute knowledge of the real estate industry.
• Mastery of the Real Estate regulations.
• Budgeting and cost management.

General Competencies

• Results oriented with excellent interpersonal skills.
• Proven ability to quickly grasp business risks and make sound decisions.
• Problem solving skills to address challenges and identify opportunities.
• Ability to adapt to changing technologies and industry trends.
• Self-motivated and goal oriented.
• Excellent coaching skills.
• Team player.
• Strong business acumen.
• Process orientation.
• Good interpersonal skills.

Leadership Competencies

• Proficient in making training decisions that align with business objectives and risk management.
• Ability to mentor and develop team members, fostering a collaborative environment.
• Skilled in building and maintaining relationships with internal and external stakeholders.
• Influence others through personal advocacy, vision, and build a solid platform for change.
• Determine and select options to achieve goals and/or resolve ad hoc emergent issues.

Minimum Qualifications, Knowledge and Experience

Academic & Professional Qualifications

• Bachelor’s Degree in Human Resources or related field.
• Master’s Degree is an added advantage.
• Trainer of Trainer Certification.
• Certified Professional Trainer.
• CHRP.
• Proficiency in MS Office especially PowerPoint.

Experience

• Experience in undertaking training needs analysis.
• Experience in training facilitation.
• Proven track record in content development and design, ideally within the Financial Services industry.
• In-depth experience in developing and delivering sales training preferably in the Real Estate industry.
• Highly numerate and articulate with a strong commercial acumen – confident at presenting strategy and plans at team level.
• Demonstrated knowledge of the art and science of effective sales and relationship management.