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Turaco is a micro-insurtech company changing healthcare financing in emerging markets. We provide simple, affordable health and life insurance to low-income earners, distributing our products through partnerships with leading businesses in Kenya and Uganda. Our mission is to act as a safety net, freeing people from the fear of health-related financial shocks.
About the role
The Call Center Associate will report to the call center team leader/captain. This role is the direct contact between Turaco and its customers. The call center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The call center associate will also upsell and cross-sell other products that are useful to the customer.
Roles and responsibilities
Telesales
Call Center
Qualifications, Skills, and Experience
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