Underwriter - Health at Britam

Key Responsibilities:

• Implement underwriting philosophy, strategy, process and guidelines for medical insurance business to ensure profitability and achievement of the set loss ratio targets.
• Analyse proposed risks and make decisions to accept or reject.
• Determine the rates and terms to charge.
• Ensure risk survey recommendations are communicated in time and follow up implementation.
• Ensure underwriters comply to the company credit policy.
• Manage company records and ensure proper filing of client information both manual and electronic.
• Build and manage relationships with brokers, agents, and other intermediaries.
• Monitor market trends and competitor activities to stay informed about industry developments and Stay updated on changes in laws and regulations that may affect client retention efforts.
• Work closely with sales, marketing, actuarial, and claims departments to align underwriting and retention strategies with business goals.
• Proactively manage the policy renewal process to ensure timely renewals and minimize lapses in coverage.
• Review and negotiate renewal terms and conditions with clients to retain their business.
• Develop and implement strategies to improve client retention rates.
• Delegated Authority: As per the approved Delegated Authority Matrix.

Knowledge, Experience and Qualifications required:

• Bachelors’ Degree (Insurance/ Actuarial) or other related business degree.
• Progress in Professional qualification in Insurance (ACII, FLMI or IIK).
• 3-5 years’ experience in Health.
• Proven experience in managing and nurturing client relationships.
• Track record of achieving client satisfaction and retention targets.