Underwriter at Old Mutual Kenya

Job Description

The purpose of the role is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client and broker service.  Must be multi skilled with the ability to mentor and train junior underwriters and have high technical knowledge.

• Overseeing retail retention portfolio in line with business strategy.
• Controlling loss by assessing risk, conducting analysis and recommending policy solutions.
• Monitoring underwriting teams, performance and providing mentoring to achieve personal and department production goals.
• Identifying portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.
• Coordinating with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
• Supporting review, acceptance or denial of new or renewal business after carefully reviewing all information.
• Identifying skill gaps among the staff within the department & facilitate training and skill transfer sessions
• Proactively address escalated customer issues.
• Driving growth through collaborative engagements with various distribution channels, direct sales, insurance brokers, agents, banc assurance with enhanced service accessibility & client reach.
• Meeting with customers, agents and brokers to negotiate coverage, price and service delivery.
• Calculating group and individual renewal rates based on customers' background, industry and demographic information.
• Providing high level of assistance to help with review, classification, and rating of applications.
• Offering friendly and efficient service to customers, handling challenging situations with ease.

Qualifications and Experience:

• Bachelor’s degree in insurance or business-related field 
• Insurance Professional Qualification 
• 3 years’ experience in underwriting/business development 
• Good understanding of retail health insurance business 
• Keen attention to details with a high level of accuracy 
• Self-driven, flexible and agile with strong work ethics. 
• High work ethic and ability to handle confidential data.