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  • Posted: Aug 5, 2022
    Deadline: Aug 12, 2022
  • MUA Kenya has inherited its rich history from one of the oldest insurance companies in East Africa - Phoenix Assurance Company Ltd. The company’s roots can be traced back to 1781, with the name “Phoenix” being adopted in 1812. Following the acquisition of Saham Kenya in July 2020, the two entities completed a comprehensive integration proce...
    Read more about this company



    Applications are invited from appropriately qualified candidates for the position of Underwriter in the Underwriting Department.

    Position Summary:

    The successful candidate will be responsible for evaluating, pricing and prescribing the terms to apply on risk proposals so as to deliver the desired loss ratio and profitability. To update underwriting information into the system and generate debits, endorsements and Policy documents.

    Key Deliverables:

    1. Risk assessment in line with the set underwriting guidelines
    2. Issuance of certificates upon receipt of request from clients in line with the credit control policy
    3. Ensure all the premiums are correctly debited to reflect in the months production
    4. Following up and reporting on motor certificates declarations
    5. Prepare and process debit notes, cover notes and policy documents
    6. Process renewals and endorsements
    7. Reconciliation of underwriting issues
    8. Process and dispatch of renewal notices 2 months prior to policies’ expiry period
    9. Following up on motor valuation reports before issuance of annual cover
    10. Respond to customer and intermediaries’ enquiries through emails, phone calls, within the shortest turnaround time.
    11. Generate and share quotations with prospective clients in a quest to acquire more business
    12. Prepare and dispatch debit/ credit notes, account reconciliation statements
    13. Process and dispatch of AA membership cards to clients and intermediaries
    14. Cancellation of policies due to non-payment of premiums.
    15. Ensure proper filing of client information for easy retrieval of documentation when required
    16. Support the business development team in marketing and business acquisition.
    17. Prepare the Underwriting reports within the set timelines
    18. Recommending survey for properties


    Applicant should have:

    1. Bachelor’s Degree in Business or in a related field
    2. Up to Two (2) years’ relevant work experience
    3. Professional Qualifications
    4. Progress towards CII or IIK (Required)
    5. Basic knowledge of regulatory requirements and processes by AKI and IRA

    Skills and Attributes 

    1. Excellent communication and presentation skills
    2. Problem solving skills
    3. Excellent interpersonal skills
    4. Good negotiation skills
    5. Good analytical skills

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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