UX Researcher at Triggerise (Tiko)

The Job

You will form part of the Insights team and  generating qualitative insights from our users to help Triggerise better understand who they are, and how we can improve our products and services to meet their needs, expectations and motivations. You will also be responsible for:

• Setting up a system or processes and tools that ensure we measure user experiences across the globe.
• Designing and executing user research activities that help us design and develop better services and products.
• Presenting your findings and recommendations based on our user’s experience in an engaging and effective way to our stakeholders (colleagues, partners and donors).

About you

You are an excellent communicator. You have excellent research skills and experience with best practice research platforms. You can turn data into clear insights and actions which can be implemented by our tech and field teams. 

Requirements

• A graduate degree in Psychology, sociology, qualitative research or a related discipline.
• 5-7 yrs of relevant working experience.
• Experience with researching Users Experiences using various platforms.
• Experience working with multiple teams and coordinate multiple projects at the same time.

The Rewards

At Triggerise we believe in being open, also when it comes to salaries. The salary brackets for this position, excluding benefits, is Birr 42 947- Birr 64 420 in Ethiopia, KSH 201 136 - KSH 301 704 per month in Kenya, €3 062 - €4 593 in the Netherlands, €2 025 - €3 037 in Portugal, R37 579- R56 368 per month in South Africa. and We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues. If you would like to know more about the salaries in our other locations, please contact us. 

In addition to your monthly salary, we offer you:

• Great secondary benefits 
• A personal development budget.
• Unlimited holidays, if you can make it work with your team you’re good to go.
• Growth opportunities.
• A product to help shape as we grow, to leave your mark on how we do things.
• A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.