Viya Digital Project Manager at Population Services International (PSI)

The position will:

• Lead on user centered digital health solution implementation, including researching and understanding a user’s journey from end to end and overseeing the development of digital tools and approaches to support them at every step.
• Lead on project management of digital interventions, including budget development, financial reporting, and KPI/OKR tracking.
• Coordinate and project manage a team of digital tool implementers, technical developers, data visualization specialists, marketers and content creators, to design and deliver digital health solutions for country teams using agile development processes
• Act as focal point and relationship manager for country teams to gather, prototype, and establish project requirements, maintaining a holistic understanding of their context specific needs for digital health interventions
• Translate project requirements, data flows, and business processes into functional and non-functional system requirements to support routine monitoring
• Manage testing and capturing user feedback of the digital solutions before deployment and measuring experience and capturing insights post launch
• Support strategy localization and new business development by engaging with country offices and HQ in proposal and budget development and strategy execution
• Oversee development and implementation of digital marketing campaigns and serve as agency liaison to grow our user base and increase uptake and engagement of our digital health solutions
• Lead on creating and sharing digital implementation best practice knowledge with internal/external stakeholders, including writing blog posts, presentations, and conference representation

What are we looking for?

• We are looking for a highly ambitious individual with a passion in public health, willing and able to learn by doing in a demanding position. In particular, we are looking for;
• 5-7 years of experience working on digital health implementation projects
• Relevant Bachelor’s degree or higher (e.g Project Management, Communications, Public Health, marketing, technology, or social sciences).
• Experience with agile programming methodologies.
• Experience working with and managing technical development teams
• Strong business analysis and visualization skills, using tools such as MS Visio, SmartDraw, or Dia
• Familiarity with digital marketing and campaign development principles
• Experience working with advertising/creative agencies to deliver attractive and engaging campaigns
• Familiarity with data visualization in PowerBI or Tableau
• Team player who thrives on collaborating and building partnerships through trust and open exchange of ideas
• Strong elicitation and interviewing skills
• Strong facilitation and observational skills
• Creative problem-solving skills
• Great writing and communication skills – able to clearly depict nuanced or complex ideas.
• Comfortable working in matrixed organizations and collaborating with cross-functional, multi-cultural teams
• Great powerpoint skills – able to ‘translate’ ideas/takeaways from discussions into professional-grade outputs.
• Strong interpersonal skills and ability to create alignment with multiple stakeholders
• Highly organized and a self-starter with excellent project management skills
• Passion and knowledge of design thinking, UX/UI optimization, and customer experience best practices.