Waiter/Waitress- 2 positions at Summit Human Resource & Marketing Consultant

Key Responsibilities:

• Greet and welcome guests in a warm and professional manner
• Present menus, take orders accurately, and serve food and beverages promptly
• Ensure high standards of customer service and guest satisfaction at all times
• Coordinate with kitchen and bar staff to ensure timely service delivery
• Maintain cleanliness and organization of dining and service areas
• Handle guest inquiries, concerns, and feedback professionally
• Support supervision of junior service staff when required
• Ensure compliance with health, safety, and hygiene standards

Qualifications & Requirements:

• Diploma or Certificate in Hospitality Management from a recognized institution (preferably Boma International Hospitality College or Utalii College)
• 3–4 years’ experience in a busy, high-end restaurant or hospitality setup
• Candidates who reside around Kikuyu town are highly encouraged to apply
• Knowledge of barista operations and basic coffee preparation
• Excellent communication and customer service skills
• Well-groomed, presentable, and confident personality
• Good height and professional appearance