Waiter/Waitress at Reeds Africa Consult

Job Summary: Our Partner company is looking for a Waiter/Waitress who will be an integral part of our service team, responsible for ensuring seamless and exceptional service to our guests.
Key Responsibilities

• Greeting guests warmly upon their arrival and escorting them to their tables.
• Presenting menus and providing detailed information about menu items, including specials and recommendations.
• Taking food and beverage orders accurately and efficiently.
• Communicating effectively with the kitchen and bar staff to ensure timely delivery of orders.
• Serving food and beverages to guests courteously and professionally have
• Anticipating guests' needs and accommodating special requests whenever possible. Monitoring tables to ensure guests everything they need and addressing any issues or concerns promptly.
• Processing payments accurately and efficiently using our POS system.
• Maintaining cleanliness and organization in the dining area, including resetting tables and ensuring proper table setup.
• Assisting with opening and closing duties, including cleaning and restocking.

Key Requirements & Skills

• High School Diploma or Equivalent Hospitality or Culinary Education (Preferred)
• Food Safety Certification
• Previous experience working as a lifeguard in a 5-star hotel or similar luxury environment.
• Excellent communication and interpersonal skills, with the ability to interact confidently with guests and colleagues.
• Strong attention to detail and the ability to multitask in a fast-paced environment
• A positive attitude and a passion for delivering exceptional service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of food and beverage pairings and a willingness to learn about our menu offerings.
• Ability to maintain composure under pressure and handle difficult situations with professionalism.
• Fluency in English; proficiency in Arabic or other languages is a plus.