Warranty Clerk at Tata International Limited [TIL]

Reference Number: OC/2020/014 WClerk

OVERALL JOB PURPOSE: The job holder shall post and split billing for warranty jobs and following other related processes through the System.

REPORTS TO: Workshop Manager.

KEY RESPONSIBILITIES:

• Real time claims updating into the WOW system.
• New vehicle registration on WOW system within two working days of sale.
• Records and keeps a safe special tools room and ensures all tools are available at all times.
• Prepares warranty analyzes and Complete Investigation Reports in a timely manner
• Prepares daily, weekly and monthly warranty reports.
• Any other task that may be assigned.

MINIMUM QUALIFICATIONS AND EXPERIENCE.

• A diploma in Mechanical Engineering, AutoMobile or related field; I
• ICT Literate (MS Office Applications)
• Experience in handling Customers.

DESIRED PROFILE

• Experience in automobile especially in commercial vehicles segment;
• Knowledge of motor mechanics;
• Knowledge of INCADEA software system.
• Team player and Result oriented.
• Good Communications skills.